Top Up Your Fleet One

Top Up Your Fleet One

$65.00 USD
$65.00 USD
Shipping calculated at checkout.
Choose a Voucher: Coastal - 10 MB / 50 Minutes - Valid for 30 Days
  • Inventory on the way

Maximize Your Reach, Minimize Your Costs

For maritime users, the Inmarsat Fleet One Prepaid SIM is your key to reliable communication at sea. Designed for leisure and small fishing vessels, it provides dependable voice and data connectivity wherever your journey takes you, extending far beyond coastal cellular range. Choose from flexible prepaid plans that fit your voyage duration and usage, ensuring you have essential communication for navigation, weather updates, email, and staying in touch with shore, without the commitment of a contract.

Inmarsat Fleet One Prepaid Airtime Features

  • Inmarsat Fleet One Prepaid Top Ups are for existing SatPhoneStore prepaid customers. They allow you to add minutes  to your prepaid balance and extend the validity period of you total minutes (old and new).
  • You need to know your IsatPhone SIM card number to order IsatPhone Prepaid Top Ups online.  If you do not know this information, please call us at +1-305-633-9636 so we can look up your account.
  • Unused Units will Rollover if topped up prior to the expiration date. 
  • Each prepaid voucher includes EITHER the MB or Minute total shown above, or a combination thereof.
  • Data Access for Global Prepaid Plans is available throughout the entire Network Coverage Area. 
  • Vessel must have valid MMSI to qualify for Global Prepaid Plans

* All prepaid and monthly pricing plans subject to change. All plans are subject to applicable taxes. Please allow two business days for processing of orders. Rush options available. Recharges on prepaid plans are activated on invoice date.

Frequently Asked Questions

How do I check my Inmarsat Fleet One prepaid balance and expiry date?

Checking your balance and validity for Fleet One usually involves:

  • Terminal Interface: Many Fleet One terminals have a web interface accessible via a connected computer or smart device. You can log into this interface to view current data usage, remaining units, and the validity date.
  • Online Portal: Most service providers offer an online portal where you can log in with your account details to check real-time usage, remaining balance.

How do I topup or add more minutes to my Inmarsat Fleet One prepaid SIM card?

Recharging your SIM card is quick and easy at SatPhoneStore. Simply click here to purchase a topup or contact us at 305-633-9636

Are incoming calls free on an Fleet One prepaid SIM card?

Incoming Voice Calls: For the Fleet One user, incoming voice calls are generally free of airtime charges. However, the person calling your Fleet One number will incur international long-distance charges, which include the Inmarsat satellite airtime.

Incoming IP Data: Data usage, whether initiated by your device or received by it, consumes your prepaid data allowance. So, incoming data (e.g., receiving emails, downloading files) is not free and counts against your data bundle.

How do I make a test call on my Inmarsat Fleet One Terminal?

After installing and powering on your Fleet One terminal:

Ensure the antenna has a clear, unobstructed view of the sky (especially towards the equator, depending on your location and the satellite).

Wait for the terminal to acquire a satellite signal and register on the network (status indicators, often green, will confirm this).

Voice Test: Dial a known working landline or mobile number in the international format (e.g., 00-1-XXX-XXX-XXXX for a US number). Alternatively, dial your own cell phone to confirm connection.

Data Test: Connect a device (laptop/smartphone) to the terminal's Wi-Fi hotspot or Ethernet port. Open a web browser and try to access a simple website (e.g., www.inmarsat.com) to confirm internet connectivity.

What is the correct dialing format for making calls from my Inmarsat Fleet One Terminal?

All telephone numbers should be dialed in the full international format:

00 or + (plus sign) followed by the country code, then the area code (if applicable), and finally the phone number.

Example for a U.S. number: 00-1-XXX-XXX-XXXX or +1-XXX-XXX-XXXX

My Inmarsat Fleet One Terminal phone isn't connecting to the network. What should I do?

Line of Sight: Ensure the external antenna has a clear, unobstructed view of the sky, especially towards the Inmarsat satellite in your region. Obstacles like masts, sails, or port infrastructure can block the signal.

Power: Verify the terminal is receiving stable power.

Antenna Installation/Stabilization: Ensure the antenna is correctly installed and, if it's a dome-style stabilized antenna, that its stabilization system is functioning correctly to maintain lock on the satellite while the vessel moves.

Cabling: Check all coaxial cables and power connections for damage or looseness.

Terminal Status Indicators: Consult the LED lights or display on the terminal itself or its control unit. They usually indicate power, satellite lock, and network registration status.

Web Interface Diagnostics: Log into the terminal's web interface for diagnostic information, signal strength readings (e.g., Rx Level or C/No), and error messages.

Reboot: Power cycle the terminal and associated equipment.

SIM Card: Ensure the SIM card is correctly inserted and active.